Question 1

How do I contact customer support?

Accepted Answer

To contact our customer support team, you can reach out to us via email at info@lionsarise.org or by filling out the contact form on our website. Our dedicated support staff is available within working hours to assist you with any questions, concerns, or issues you may have.

We strive to respond to all inquiries promptly and provide the best possible assistance to ensure your satisfaction.

Question 2

What is your privacy policy?

Accepted Answer

Our privacy policy is designed to safeguard your personal information and ensure your privacy and security while using our website. We collect certain data from users to enhance their experience and provide relevant services.

This may include information such as your name, email address, and browsing activity. Rest assured, we do not sell or share your information with third parties without your consent, except where required by law.

Your data is stored securely and is only accessible to authorized personnel who need it to fulfill their duties. We use industry-standard encryption and security measures to protect your information from unauthorized access, alteration, or disclosure.

The data we collect is used to personalize your experience, improve our services, and communicate with you about updates, promotions, and relevant offers. You have the right to access, update, or delete your information at any time.

Our Site may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of these third parties before providing any personal information.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page.

Question 3

How do I reset my password?

Accepted Answer

To reset your password, simply follow these steps:
Go to the login page on our website.
Click on the "Forgot Password?" link below the login form.
You will be prompted to enter the email address associated with your account.
After entering your email address, click on the "Reset Password" button.
Check your email inbox for a password reset link. If you don't see the email in your inbox, please check your spam or junk folder.
Click on the password reset link provided in the email.
You will be directed to a page where you can create a new password for your account.
Enter your new password and confirm it.
Click on the "Reset Password" button to save your new password.
Once your password has been successfully reset, you can log in to your account using your new password.

Question 4

Do you offer international shipping?

Accepted Answer

We strive to offer international shipping to our customers worldwide. However, please note that shipping availability and rates may vary depending on the availability of our distributors and relevant regulations.

To determine if international shipping is available for your location and to obtain accurate shipping rates and delivery times, we recommend proceeding with the checkout process on our website. During checkout, you will be prompted to enter your shipping address, and our system will provide you with the available shipping options and associated costs based on your location.

We aim to fulfill and ship orders promptly, but please be aware that delivery times may vary depending on your location and any potential customs clearance processes in your country.

If you have any specific questions about international shipping or if you encounter any difficulties during the checkout process, please feel free to contact our customer support team.

Question 5

What are your terms and conditions?

Accepted Answer

By accessing or using our website, you agree to abide by the following terms and conditions:
Acceptance of Terms: By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
User Conduct: You agree to use our website only for lawful purposes and in a manner that does not infringe upon the rights of others, violate any laws, or interfere with the operation of the site.
Intellectual Property: All content on our website, including text, graphics, logos, images, and software, is the property of Lions Arise and is protected by copyright and other intellectual property laws. You may not use, reproduce, modify, or distribute any content from our site without prior written consent.
User Accounts: If you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
Privacy Policy: By using our website, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy.
Disclaimer of Warranties: Our website is provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied. We do not guarantee that our website will be error-free or uninterrupted, or that any defects will be corrected.
Limitation of Liability: Lions Arise shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website, including but not limited to loss of revenue, profits, or data.
Indemnification: You agree to indemnify and hold Lions Arise harmless from any claims, losses, damages, liabilities, and expenses (including legal fees) arising out of or in connection with your use of our website or any violation of these terms and conditions.
Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of our jurisdiction, without regard to its conflict of laws principles.
Changes to Terms: We reserve the right to update or modify these terms and conditions at any time without prior notice. Your continued use of our website after any such changes indicates your acceptance of the updated terms.
If you have any questions or concerns about these terms and conditions, please contact us at info@lionsarise.org.

FAQ

FREQUENTLY ASKED QUESTIONS

How do I contact customer support?

What is your privacy policy?

How do I reset my password?

Do you offer international shipping?

What are your terms and conditions?